Terms of Use
Updated 30/10/2025
MAFFEIS ENGINEERING S.P.A., with registered office in Solagna (VI) – 36020, Via Mignano, 26 – Tax Code and VAT No. 03797420241, is the legitimate owner of the software named “Glasss”, which is granted for use under the following
Conditions
Article 1 – Definitions
Software: the computer program subject of this Software as a Service (SaaS) use agreement;
Provider: Maffeis Engineering S.p.A.;
Client: the user of the Software as the actual beneficiary of the service. If the user acts as an employee and/or collaborator and/or representative, under any title whatsoever, of a company and/or entity of any form and/or nature, the Client shall be deemed to be the company and/or entity to which the user is bound by such relationship;
Work Sheet: any document and/or file obtained through the use of the Software;
Maintenance Service: any intervention to resolve software malfunctions performed at the Provider’s facilities, excluding on-site interventions at the Client’s premises;
Updates: any modification, development, or improvement of the Software;
Source Code: the algorithmic origin of the Software;
Activation: the procedure enabling the Client to use the Software from their device, including the simultaneous registration of the Client’s data;
Device: the physical support enabling the use of the Software;
Term: the period of validity of this Software as a Service (SaaS) use agreement.
Article 2 – Use and Activation
The Client undertakes to use the Software in accordance with the user instructions contained therein and with these conditions.
Use of the Software under this agreement is non-exclusive.
Article 3 – Logo and Penalty Clause
The Client undertakes to maintain the Provider’s logo on every Work Sheet.
Violation of this clause shall require the Client to pay the Provider the sum of €10,000.00 (ten thousand euros) as a penalty, without prejudice to compensation for greater damages.
Violation of this clause also requires the Client to immediately destroy and/or remove every Work Sheet.
Article 4 – Alteration of the Software
Any alteration of the Software by the Client is strictly prohibited.
Article 5 – Software Maintenance
The Provider is the only entity authorized to perform the Maintenance Service.
Article 6 – Updates
The Provider is the only entity authorized to install and/or execute Updates.
The Provider reserves the right to perform Updates without prior notice to the Client.
The Client accepts any temporary suspension and/or interruption, in whole or in part, of the Software’s operation for the time required to install and/or execute the Updates.
The Client waives any claim or compensation request connected with such suspensions or interruptions.
Article 7 – Duration, Fees, and Payment Terms
Use of the Software is granted without time limits from the date of Activation, without prejudice to the Provider’s right to set and communicate a Term, after which the Client may withdraw without penalty by written notice sent to the Provider within 10 (ten) days of such communication, under penalty of forfeiture.
Activation and use of the Software are free of charge, without prejudice to the Provider’s right to request a fee, even for specific services offered by the Software, with the Client retaining the right to withdraw under the same 10-day condition.
Without prejudice to the right of withdrawal under Article 10, failure to make timely payment entitles the Provider to suspend the Client’s use of the Software.
Article 8 – Ownership of the Software
The Provider holds ownership of the Software and all copies thereof, regardless of medium or form.
All distinctive marks and/or names affixed to the Software and Work Sheets remain the exclusive property of the Provider.
The Provider is the sole holder of all rights of use and economic exploitation of the Software.
Article 9 – Source Code
The Client has no rights to the Source Code. All techniques, algorithms, and procedures contained in the Software are protected by copyright and are the property of the Provider. They may not be used in any way for purposes other than those stated in this contract and in the user instructions.
Article 10 – Withdrawal
The Provider may withdraw from this contract at any time, with 30 (thirty) days’ notice, via certified email to the address provided by the Client upon Activation.
Article 11 – Termination of Use Rights
Upon termination of the right to use the Software for any reason whatsoever, the Provider is entitled to take all measures necessary to render the Software unusable by the Client.
Article 12 – Client Obligations and Responsibilities
The Client undertakes, on behalf of itself and its employees, consultants, collaborators, and agents with access to the Software:
to refrain from any act or conduct contrary to this agreement and the user instructions, including (but not limited to) selling, leasing, licensing, reproducing, copying, or modifying the Software;
to refrain from any activity that could compromise or impair the operation of the Software;
to indemnify and hold harmless the Provider from any liability, claim, or compensation request arising from use of the Software in breach of this agreement or its instructions;
not to assign or transfer this contract or the rights and obligations arising from it to third parties.
The Client must ensure that its Device, network connection, and software meet the minimum requirements specified by the Provider and assumes responsibility for obtaining all necessary authorized or approved hardware and software for correct operation.
The Client acknowledges awareness of the Software’s functions and purposes; therefore, the Provider is not responsible for any direct or indirect damages related to its use.
Without prejudice to Article 10, the Provider may suspend the Client’s use of the Software upon detecting a breach of obligations under this article or this agreement.
Article 13 – Limitation of Provider’s Liability
The Provider is not liable for damages resulting from force majeure or unforeseeable circumstances and provides no warranty in such cases. The Provider is liable only for willful misconduct or gross negligence.
The Provider is not responsible for disruptions, malfunctions, or damages caused by:
tampering or unauthorized interventions by the Client or third parties;
improper use of the Software;
malfunctioning Devices or software used by the Client;
use of non-approved or unlicensed hardware/software;
telecommunications or network failures;
violations or breaches of law attributable to the Client.
The Provider is not liable for damages to persons or property caused by defective operation of the Client’s Devices or third-party maintenance.
The Client is solely responsible for all data and information uploaded to the Software.
The Provider does not guarantee the accuracy of the Software’s output, as it is based on predictive or non-deterministic algorithms, except in cases of gross negligence or essential non-performance.
Article 14 – Modification of Terms of Use
The Provider reserves the right to modify the terms of this contract with 30 (thirty) days’ notice, granting the Client the right to withdraw without penalty within 10 (ten) days of notification, under penalty of forfeiture.
Article 15 – Release Authorization
The Client authorizes the Provider to publish the Client’s trademarks and identifiers within the Software as a user from Activation for the entire duration of this contract. The Provider must remove all references within 30 (thirty) days of receiving written notice of any unlawful or improper conduct.
Article 16 – Authorization for Promotional Communications
The Client, aware of the right to object to the processing of personal data for marketing purposes, authorizes the Provider to send promotional or marketing communications, including information on new products and services, in any form (paper or electronic).
Article 17 – Governing Law
This contract is governed by Italian law.
Article 18 – Jurisdiction
Any dispute arising from the interpretation, performance, or termination of this contract shall fall under the exclusive jurisdiction of the Court of Vicenza.
Article 19 – Invalidity
The invalidity of a clause or part thereof shall not invalidate the entire contract, which shall remain effective with automatic substitution of the invalid clause by a valid one with equivalent effect.
Article 20 – Communications
All communications from the Client to the Provider must be sent, under penalty of nullity/ineffectiveness, to the following certified email address: mec@pec.maffeis.it
All communications from the Provider to the Client must be sent, under penalty of nullity/ineffectiveness, to the email or certified email addresses provided by the Client upon Activation.
Specific Approval of Binding Clauses
Pursuant to Articles 1341 and 1342 of the Italian Civil Code, the Client expressly approves the following clauses:
Article 3 – Logo and Penalty Clause;
Article 6 – Updates;
Article 7 – Duration, Fees and Payment Terms;
Article 10 – Withdrawal;
Article 11 – Termination of Use Rights;
Article 12 – Client Obligations and Responsibilities;
Article 13 – Limitation of Provider’s Liability;
Article 14 – Modification of Terms of Use;
Article 15 – Release Authorization;
Article 16 – Authorization for Promotional Communications.
Credits
Some reports generated by this application make use of font families released under the SIL Open Font License (OFL), a free and open license that allows the use, modification, and distribution of fonts, including for commercial purposes.
Fonts used:
Carlito (Bold, Italic, Regular, etc.)
These fonts are embedded in the PDF documents generated by the system. The font files themselves are not distributed directly to users and are used exclusively for document rendering. This usage complies with the terms of the OFL v1.1.
For more information about the license:
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