Terms of Use
Updated 30/10/2025
MAFFEIS ENGINEERING S.P.A., with registered office in Solagna (VI) – 36020, Via Mignano, 26 – Tax Code and VAT No. 03797420241, is the legitimate owner of the software named “Glasss”, which is granted for use under the following
TERMS AND CONDITIONS
Article 1 – Definitions
License of Use: contract authorizing and governing the use of the Software;
Software: the computer program subject to this License of Use named “GlassHopper”;
Licensor: Maffeis Engineering S.p.A.;
Licensee: the user of the Software as the actual beneficiary of the service. If the user acts as an employee and/or collaborator and/or agent, in any capacity whatsoever, of companies and/or entities of any kind or nature, the Licensee shall be understood as the company and/or entity to which the user is bound by such relationship;
Work Sheet: any document and/or file obtained through the use of the Software;
Maintenance Service: any intervention to resolve Software malfunctions at the source, at the Licensor’s facilities, excluding interventions at the Licensee’s site;
Updates: any modification, development, or improvement of the Software;
Source Code: the algorithmic origin of the Software;
Activation: the installation procedure of the Software by the Licensee on its own device, including client registration;
Device: the physical support enabling the use of the Software;
Term: the period of validity of this Software as a Service (SaaS) use agreement.
Article 2 – Use and Activation
The Client undertakes to use the Software in accordance with the user instructions contained therein and with these conditions.
Use of the Software under this agreement is non-exclusive.
The software “GlassHopper” may be used only through the software named “Glasss”, provided as a “SaaS” (Software as a Service) under the conditions and terms of the agreement available at the following link: https://apps.maffeis.it/terms.
Article 3 – Logo and Penalty Clause
The Client undertakes to maintain the Licensor’s logo on every Work Sheet.
Violation of this clause shall require the Client to pay the Licensor the sum of €10,000.00 (ten thousand euros) as a penalty, without prejudice to compensation for greater damages.
Violation of this clause also requires the Client to immediately destroy and/or remove every Work Sheet.
Article 4 – Alteration of the Software
Any alteration of the Software by the Licensee is strictly prohibited.
Article 5 – Software Maintenance
The Licensor is the only entity authorized to perform the Maintenance Service.
Article 6 – Updates
The Licensor is the only entity authorized to install and/or execute Updates.
The Licensor reserves the right to perform Updates without prior notice to the Licensee.
The Licensee accepts any temporary suspension and/or interruption, in whole or in part, of the Software’s operation for the time required to install and/or execute the Updates.
The Licensee waives any claim or compensation request connected with such suspensions or interruptions.
Article 7 – Duration, Fees, and Payment Terms
Use of the Software is granted without time limits from the date of Activation, without prejudice to the Provider’s right to set and communicate a Term, after which the Client may withdraw without penalty by written notice sent to the Provider within 10 (ten) days of such communication, under penalty of forfeiture.
Activation and use of the Software are free of charge, without prejudice to the Provider’s right to request a fee, even for specific services offered by the Software, with the Client retaining the right to withdraw under the same 10-day condition.
Without prejudice to the right of withdrawal under Article 10, failure to make timely payment entitles the Licensor to suspend the Licensee’s use of the Software.
Article 8 – Ownership of the Software
The Licensor holds ownership of the Software and all copies thereof, regardless of medium or form.
All distinctive marks and/or names affixed to the Software and Work Sheets remain the exclusive property of the Licensor.
The Licensor is the sole holder of all rights of use and economic exploitation of the Software.
Article 9 – Source Code
This License does not grant the Licensee any rights over the Source Code. All techniques, algorithms, and processes contained in the Software are protected intellectual property of the Licensor and may not be used for any purpose other than those stated in this agreement.
Article 10 – Termination
The Licensor may withdraw from this contract at any time, with 30 (thirty) days’ notice , via certified email to the address provided by the Licensee upon Activation.
Article 11 – Termination of Use Rights
Upon termination of the right to use the Software for any reason whatsoever, the Licensor is entitled to take all measures necessary to render the Software unusable by the Client.
Article 12 – Licensee’s Obligations and Responsibilities
The Licensee undertakes, on behalf of itself and its employees, consultants, collaborators, and agents with access to the Software:
to refrain from any act or conduct contrary to this agreement and the user instructions, including (but not limited to) selling, leasing, licensing, reproducing, copying, or modifying the Software;
to refrain from any activity that could compromise or impair the operation of the Software;
to indemnify and hold harmless the Provider from any liability, claim, or compensation request arising from use of the Software in breach of this agreement or its instructions;
not to assign or transfer this contract or the rights and obligations arising from it to third parties.
The Licensee shall ensure that its Device, network connection, and software meet the Licensor’s minimum requirements and shall bear all related costs for compliant hardware and software.
The Licensee acknowledges awareness of the Software’s functions and purposes and agrees that the Licensor shall not be liable for any direct or indirect damages connected to its use.
Article 13 – Limitation of Liability
The Licensor shall not be liable for damages caused by force majeure or accidental events. The Licensor is liable only for intent or gross negligence.
The Licensor shall not be liable for malfunctions or damages arising from:
tampering or unauthorized interventions by the Licensee or third parties;
improper use of the Software;
malfunctioning of the Device or other software used by the Licensee;
use of unauthorized or unlicensed hardware or software;
network or telecommunications issues;
legal violations attributable to the Licensee.
The Licensee is solely responsible for data and information uploaded to the Software.
The Licensor provides no warranty regarding the correctness of the Software’s output, as it may rely on predictive or non-deterministic algorithms.
Article 14 – Modification of Terms of Use
The Provider reserves the right to modify the terms of this contract with 30 (thirty) days’ notice , granting the Client the right to withdraw without penalty within 10 (ten) days of notification, under penalty of forfeiture.
Article 15 – Authorization and Release
The Licensee authorizes the Licensor to publish its distinctive marks or identifiers within the Software as a user, until the end of the License term, provided that such references are removed within 30 (thirty) days upon written request based on evidence of unlawful conduct by the Licensor.
Article 16 – Authorization for Promotional Communications
The Licensee authorizes the Licensor to send communications for commercial, advertising, and marketing purposes, including the presentation of new products or services, both in paper and electronic form, while acknowledging the right to object to such processing.
Article 17 – Governing Law
This contract is governed by Italian law.
Article 18 – Jurisdiction
Any dispute arising from the interpretation, performance, or termination of this contract shall fall under the exclusive jurisdiction of the Court of Vicenza.
Article 19 – Invalidity
The invalidity of any clause or part thereof shall not affect the validity of the remainder of this contract, which shall remain in force with the invalid clause automatically replaced by an effective one of similar content.
Article 20 – Communications
All communications from the Licensee to the Licensor must be sent, under penalty of nullity/ineffectiveness, to the following certified email address: mec@pec.maffeis.it
Communications from the Licensor to the Licensee shall be sent to the email address (regular or certified) provided by the Licensee upon Activation.
Specific Approval of Binding Clauses
Pursuant to Articles 1341 and 1342 of the Italian Civil Code, the Licensee expressly approves the following clauses: Articles 3, 6, 7, 10, 11, 12, 13, 14, 15, and 16
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